
On the business note - I experienced the worst customer service today (well, almost everyday I experience bad customer service in Peru, but today was especially bad). I wanted to find out if this little corner store had envelopes.
"Yes."
"Can you show me the sizes?"
"No."
"You can't show me the sizes of envelopes you have?"
"You have to bring in a model of the size of paper you want to use for the envelope."
"But, I don't have the exact size, actually I want to see the sizes of the envelopes so that I can tailor my paper to the size you have."
"I am not going to take out all of my envelopes to show you. I have too many."
This conversation was repeated about 3 times. Can you believe that? I would think a business owener would want to sell her products, thus show them to her customers. I never got to see the size of the envelopes. We got a long way to go to improve businesses in Cajamarca outside of DiscoverHope Fund's reach.
Paz ~ Nora